Privacy policy

The following is to explain your rights and give you the information you are entitled to under the General Data Protection Regulation (GDPR) and Data Protection Act 2018 (DPA 2018).

Cookies

We only use cookies required for the functionality of the site, for user session management. These cookies do not store personally identifiable information and are not forwarded to third parties.

Information we collect and why we have it

The following information is collected, processed and stored from users of the website (youth work practitioners, youth work organisation managers and the website administrators):

  • Email addresses, which are used for authentication. These are associated with the organisation the user belongs to.

The following information is collected, processed and stored about young people during the normal use of the website:

  • An identifier associated with their name. According to guidance, this will be initials or first name and an initial, however if the guidance is not respected it is possible we will collect their full name. This is only used to track attendance and progress and no other personally identifiable information is associated with it.
  • Feedback from youth workers, school employees and parents/guardians. This is used to evidence the impact of youth work and will only be published to a wider audience with no personal association.
  • Anonymised statistics about protected characteristics. This is never associated to an individual and is used to assess the impact of youth work.

The collected information is stored in a UK based data center following best practices (encrypted at rest and accessible only from the Impact Report tool) and will never be transferred outside of the UK or shared with any third parties directly. The information is stored indefinitely.

Your rights and contacting us

Under data protection law, you have rights including:

  • Right of access: You have the right to ask us for copies of your personal information.
  • Right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
  • Right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
  • Right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] if you wish to make a request.

Our postal address is:

Caledonian Exchange
19A Canning St
Edinburgh
EH3 8EG
Scottish Charity No. SC003923

Complaints

You can complain to the ICO if you are unhappy with how we have used your data.

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk